FAQ

Creating your Miami Club Casino account is quick and straightforward. Simply visit our homepage and click the "Sign Up" button. You'll need to provide basic information including your name, email address, date of birth, and phone number. Make sure all details are accurate, as they'll be used for account verification later. Choose a strong password and select your preferred currency from our available options including USD, EUR, AUD, and various cryptocurrencies like Bitcoin and Ethereum. After completing the registration form, you'll receive a confirmation email. Click the verification link to activate your account. Remember, Miami Club Casino allows only one account per person, and attempting to create multiple accounts will result in closure of all accounts and forfeiture of funds. Once verified, you can make your first deposit and claim your welcome bonus to start playing immediately.

New players at Miami Club Casino can claim our impressive $800 Welcome Bonus, which provides a 100% match on your first eight deposits. Each deposit receives a 100% match up to $100, allowing you to double your playing funds across multiple deposits. The minimum deposit to qualify is just $25, making it accessible for players with different budgets. Beyond the welcome bonus, new players can also take advantage of several no-deposit offers. Use code MIFREE20 for a $20 free bonus, or try MYSTIC100 for 100 free spins on Mystic Gems. These no-deposit bonuses require 40x wagering and have a maximum cashout of $150. Keep in mind that players who have never made a deposit are limited to one promotional offer until they make their first purchase of at least $20.

No-deposit bonus codes at Miami Club Casino give you free money or spins without requiring a deposit. Popular codes include MIFREE20 ($20 free), MYSTIC100 (100 free spins on Mystic Gems), BIGWHEEL50 (50 spins on Wheel of Chance II), and MICANDY50 (50 spins on Candy Streak). To redeem these codes, log into your account, go to the cashier, and enter the code in the coupon section. All no-deposit bonuses carry a 40x wagering requirement and a maximum cashout of $150. You must complete the wagering on eligible games before withdrawing winnings. Slots, keno, and scratch cards contribute 100% toward wagering, while video poker contributes 10% and blackjack only 5%. Roulette, baccarat, and craps are excluded from bonus play. Remember, you'll need to make at least one deposit of $25 before processing any withdrawals from free bonuses.

Wagering requirements represent the number of times you must play through your bonus amount before withdrawing winnings. At Miami Club Casino, deposit bonuses typically carry 20x wagering requirements, while no-deposit bonuses require 40x wagering. For example, with a $100 bonus and 20x wagering, you'd need to wager $2,000 total before cashing out. Different games contribute different percentages toward meeting wagering requirements. Slots, keno, and scratch cards contribute 100% of each bet, making them the fastest way to clear requirements. Video poker contributes 10%, blackjack contributes 5%, and table games like roulette, baccarat, and craps don't contribute at all. The maximum bet allowed while using bonus funds is $2 per payline on slots and $10 total on any game. Exceeding these limits forfeits your bonus and winnings.

Miami Club Casino offers an extensive range of payment options to suit every player's preferences. Traditional methods include Visa, MasterCard, American Express, and Diners Club cards, plus bank wire transfers and MoneyGram. For digital wallet users, we accept Neteller, Skrill, ecoPayz, and eZeeWallet, along with prepaid options like Neosurf and PaySafeCard. Cryptocurrency enthusiasts can deposit and withdraw using Bitcoin, Bitcoin Cash, Ethereum, and Litecoin, with Lightning Bitcoin also supported for faster transactions. We also accept AstroPay Card and Sofort for additional convenience. Each payment method has different processing times and limits, with crypto typically offering the fastest withdrawals. Check the cashier section for current minimum and maximum limits for your preferred payment method.

Yes, Miami Club Casino is fully optimized for mobile play across all devices. Our mobile platform works seamlessly on smartphones and tablets running iOS and Android operating systems. You can access the full casino experience directly through your mobile browser without downloading any apps – simply visit our website and log in to your account. The mobile version includes all the same games, bonuses, and features as the desktop site. You can make deposits, claim bonuses, play slots and table games, and process withdrawals all from your mobile device. The interface is touch-optimized for easy navigation, and games load quickly even on slower internet connections. Whether you're at home or on the go, Miami Club Casino delivers the same high-quality gaming experience across all platforms.

Miami Club Casino features games from top-tier software providers including Arrow's Edge, Dragon Gaming, and Wager Gaming Technology. Our game library focuses heavily on slots, with hundreds of titles ranging from classic 3-reel games to modern video slots with multiple paylines and bonus features. Popular titles include Mystic Gems, Candy Streak, and Wheel of Chance II. Beyond slots, we offer a complete selection of table games including blackjack, roulette, baccarat, and craps. Video poker fans will find multiple variants, while casual players can enjoy keno and scratch card games. All games are tested for fairness and use certified random number generators to ensure legitimate outcomes. New games are added regularly, so there's always something fresh to try.

Miami Club Casino operates under proper gaming licenses and follows strict regulatory standards to ensure fair play and player protection. Our games use certified random number generators that are regularly tested by independent auditing companies. This ensures that all outcomes are completely random and fair, giving every player an equal chance to win. We maintain the highest standards of security and fairness in the industry. All financial transactions are protected by advanced encryption technology, and player funds are kept in segregated accounts. Our licensing requires us to follow strict protocols for responsible gaming, anti-money laundering, and player protection. You can play with confidence knowing that Miami Club Casino operates transparently and ethically.

Account verification at Miami Club Casino is a standard security procedure required before your first withdrawal. You'll need to provide documents to confirm your identity, address, and payment methods. Typically, this includes a government-issued photo ID (driver's license or passport), a recent utility bill or bank statement showing your address, and photos of any credit cards used for deposits. Submit clear, high-quality images of your documents through the secure upload area in your account or email them to support@miamiclubcasino.im. The verification process usually takes 24-48 hours once all required documents are received. This one-time process helps protect your account from fraud and ensures compliance with gaming regulations. Once verified, future withdrawals will process much faster.

Miami Club Casino offers multiple ways to get help when you need it. Our live chat feature is available directly on the website and provides instant assistance from knowledgeable support agents. This is often the fastest way to get answers to urgent questions or resolve account issues. For non-urgent matters or detailed inquiries, you can email our support team at support@miamiclubcasino.im. Our support staff is trained to handle all types of questions, from technical issues and bonus inquiries to payment problems and account management. Whether you prefer real-time chat or detailed email correspondence, our team is committed to providing helpful, professional assistance to ensure your gaming experience runs smoothly.

If you encounter technical problems while playing at Miami Club Casino, start with basic troubleshooting steps. Clear your browser cache and cookies, ensure you have a stable internet connection, and try refreshing the page. If you're using mobile, close and reopen your browser or try switching between WiFi and mobile data. For persistent issues, contact our technical support team through live chat or email. Provide details about the problem, including what device and browser you're using, what you were doing when the issue occurred, and any error messages you received. Our technical team can quickly identify and resolve most problems. In rare cases where server maintenance affects gameplay, we'll post updates on our website and may provide compensation for any inconvenience.

Miami Club Casino is committed to promoting safe and responsible gaming practices. We provide various tools to help players maintain control over their gambling activities, including deposit limits, session time reminders, and self-exclusion options. You can set daily, weekly, or monthly deposit limits through your account settings to stay within your budget. If you feel you need a break from gambling, we offer temporary cooling-off periods or permanent self-exclusion options. Our support team can help you implement these controls and provide information about professional gambling addiction resources. We believe gambling should be entertaining, not problematic, and we're here to support responsible gaming practices. Never gamble more than you can afford to lose, and seek help if gambling becomes a problem.